Hi,
I am facing a bug on your app and haven’t been able to use it when I click on Start Interview even after I have subscribed for your pro plan. I am looking for a refund for the same since I feel I have been cheated into your product. There is no 24/7 support or anything on the dashboard and the audio function doesn’t work at all.
I receive a network error when I click on Start Interview option and I’m unable to turn on the mic option since the app breaks down at this point. I have an interview on Wednesday and I need this app, hence I went ahead and made such a high expense. Please help me out with this bug.
Network Error + Mic Issue Fix
Hey,
Sorry to hear you’re experiencing this issue. This is typically related to your Mac’s chip architecture.
Quick Question:
Are you using an Intel chip Mac?
The Issue:
Apple has stopped support for Intel chips, and many software applications have been affected by this change. Interview Coder works best on:
- Apple Silicon Macs (M1, M2, M3, M4 chips)
- Windows computers
Solutions:
- If possible: Try using an Apple Silicon Mac or a Windows computer
- Check your Mac’s chip: Click Apple menu → About This Mac → look for “Chip” (Apple Silicon) or “Processor” (Intel)
If You Only Have Intel Mac:
Please reach out to us directly at abdulla@interviewcoder.com and we’ll help you find a solution before your Wednesday interview.
We want to make sure you’re set up and working before your interview!